Known exploited vulnerability
CVE-2024-28986
The short answer
CVE-2024-28986 affects SolarWinds Web Help Desk and is rated critical (CVSS 9.8). CISA added it to the Known Exploited Vulnerabilities catalog on 2024-08-15: attackers are using it, so patch it first.
What it is
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
Weakness: CWE-502.
Severity
9.8 critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Exploited (CISA KEV)
Yes, since Aug 15, 2024
Federal due date Sep 5, 2024
EPSS, next 30 days
85%
Higher than 100% of scored CVEs
How it can be exploited
- Attack vector
- Network
- Attack complexity
- Low
- Privileges required
- None
- User interaction
- None
- Scope
- Unchanged
- Confidentiality impact
- High
- Integrity impact
- High
- Availability impact
- High
What CISA says to do
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Affected products
Web Help Desk, webhelpdesk. NVD's record lists the exact affected versions.
References
- support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1 Broken LinkVendor Advisory
- www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986 Vendor Advisory
- www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986 US Government Resource
Questions
Is CVE-2024-28986 being exploited?
Yes. CISA added CVE-2024-28986 to its Known Exploited Vulnerabilities catalog on 2024-08-15, with a federal remediation due date of 2024-09-05.
How do I fix CVE-2024-28986?
CISA's required action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
From NVD, CISA KEV, FIRST EPSS and OSV.dev, checked . Status on NVD: Analyzed. The description is NVD's text, quoted as published.
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