Known exploited vulnerability
CVE-2025-40551
The short answer
CVE-2025-40551 affects SolarWinds Web Help Desk and is rated critical (CVSS 9.8). CISA added it to the Known Exploited Vulnerabilities catalog on 2026-02-03: attackers are using it, so patch it first.
What it is
SolarWinds Web Help Desk was found to be susceptible to an untrusted data deserialization vulnerability that could lead to remote code execution, which would allow an attacker to run commands on the host machine. This could be exploited without authentication.
Weakness: CWE-502.
Severity
9.8 critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Exploited (CISA KEV)
Yes, since Feb 3, 2026
Federal due date Feb 6, 2026
EPSS, next 30 days
84%
Higher than 100% of scored CVEs
How it can be exploited
- Attack vector
- Network
- Attack complexity
- Low
- Privileges required
- None
- User interaction
- None
- Scope
- Unchanged
- Confidentiality impact
- High
- Integrity impact
- High
- Availability impact
- High
What CISA says to do
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Affected products
Web Help Desk. NVD's record lists the exact affected versions.
References
Questions
Is CVE-2025-40551 being exploited?
Yes. CISA added CVE-2025-40551 to its Known Exploited Vulnerabilities catalog on 2026-02-03, with a federal remediation due date of 2026-02-06.
How do I fix CVE-2025-40551?
CISA's required action: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
From NVD, CISA KEV, FIRST EPSS and OSV.dev, checked . Status on NVD: Analyzed. The description is NVD's text, quoted as published.
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